How do I shop at AfricDeals.com?
Thank you very much for choosing to shop with us.
- Simply select your preferred item from anywhere on this site
- Choose your preferred quantity.
- Add to your shopping cart.
- When you have finished shopping follow the checkout procedure.
If I have already purchased from the site and wish to purchase again but have forgotten my password how can I find out what it is?
- Simply click into ‘My Account’ on the homepage, then click the ‘Forgotten Password’ link on the right hand side.
- Enter your email address then you will then be emailed your password.
- If you still experience problems with your password please contact our Customer Service team on 01-4534000 or at help@Africdeals.com.
How do I subscribe to the AfricDeals.com newsletter?
- It’s easy! Simply enter your email address in the signup box at the bottom of the home page.
- Our weekly newsletter will keep you up to date with all our latest merchandise, new arrivals and promotions.
How do I unsubscribe from the AfricDeals.com newsletter?
- If you decide that you no longer wish to receive our weekly email newsletter you can unsubscribe at any time.
- Simply click on the ‘Unsubscribe’ button at the bottom of the email you receive from us.
How do you keep my personal information secure?
Who do I contact if I am interested in working for AfricDeals.com?
Thank you very much for your interest in working for AfricDeals.com.
- Please click here to view our Jobs page. Or you can email recruitment@Africdeals.com directly.
How do I contact AfricDeals.com?
- Please click here for contact details.
When can I telephone the online Customer Service team?
The online Customer Service team is available:
- Monday -Thursday 8.30am - 6pm;
- Friday - 8.30am - 4.30pm;
- Saturday - 9am - 5pm
What is AfricDeals.com code of ethics?
- At AfricDeals.com, we firmly believe that everyone has the right to both a healthy and a safe work environment. It is also extremely important to us that all our production is carried out by people who are treated with fairness and respect. AfricDeals.com recognizes the fact that legislation as well as cultural characteristics differ from country to country. This results in our suppliers having a variety of work environments depending on their location. We are working hard to employ our influence to contribute to the improvement of the conditions within the factories we work with.
- AfricDeals.com has a strict code of conduct that all factories must adhere to and we will only work with factories who meet the standards defined within the AfricDeals.com Code of Conduct.
Registration and Your Online Account
Why do I need to register to shop?
- Registering with us helps us to make the ordering process as quick and easy as possible and allows you to keep track of your orders online.
By registering, will I automatically receive marketing emails from you?
- No, not unless you sign up for our newsletter. If you do sign up, you can unsubscribe from our mailing list at any time.
By registering, will you pass my details on to any other companies?
- No, we will not pass your details on to other companies.
Can I cancel my order?
- Please contact our Customer Service team as soon as possible on 01-4534000. Our Customer Service representatives will advise if the order/item can be cancelled. We cannot cancel if your order/item has already been shipped.
- Any unwanted items can be returned for free following the returns instructions on the reverse side of the dispatch note which is included with your order.
Why has my card been declined?
- Please contact your bank to find out why your card has been declined.
- We accept Visa, Visa Electron, MasterCard, Delta, PayPal and Laser. We also take credit card security very seriously, so your details will be safe with us.